Frequently Asked Questions

Everything you need to know about BedtimeCast.

Getting Started

How does BedtimeCast work?+
You create a child profile with their name, age, and interests. Then pick a theme (dinosaurs, space, pirates, etc.) and a mood. Our AI writes a unique story starring your child, narrates it with a professional voice, and illustrates it with scene images — all in under two minutes.
What ages is this for?+
BedtimeCast is designed for children ages 1-12. Stories are adapted to your child's specific age — simpler vocabulary for younger kids, more complex narratives for older ones.
How long are the stories?+
Each story is 3-5 minutes long — the perfect length for winding down at bedtime without being too long or too short.
Is it safe for kids?+
Absolutely. All stories are age-appropriate and gentle. There's no scary content, violence, or anything that could frighten a child. Sleep stories end with calming wind-down sequences.

Plans & Billing

What's the difference between the plans?+
Free gives you 3 stories/month with 1 child profile and 2 voices. Plus ($4.99/mo) adds 15 stories, 2 children, all 4 voices, voice cloning, sequels, and video downloads. Family ($9.99/mo) is our best value with 40 stories, 5 children, and 5 custom voice clones.
Can I cancel anytime?+
Yes! Cancel anytime from your account settings. No contracts, no fees. Your stories stay available even after canceling.
Do you offer refunds?+
We offer a 30-day money-back guarantee on your first subscription payment. After that, cancellation takes effect at the end of the current billing period.
What happens to my stories if I downgrade?+
All your existing stories are kept forever, regardless of your plan. You just won't be able to create new ones beyond your new plan's monthly limit.

Features

How does personalization work?+
Your child becomes the main character! Their name is woven throughout the story, and their interests shape the world, characters, and plot. Each story is completely unique — you'll never get the same one twice.
What is voice cloning?+
Record 15-20 seconds of a family member reading aloud (grandma, grandpa, anyone!) and we'll create a voice clone that can narrate stories. It's a premium feature available on Plus and Family plans.
What are sequels?+
After listening to a story your child loves, you can create a sequel that continues the adventure with the same characters and world. Available on Plus and Family plans.
Can I download stories?+
Plus and Family subscribers can download stories as video files (MP4 with illustrated scenes and narration) to watch offline — great for car rides and trips.
What's the difference between sleep stories and anytime stories?+
Sleep stories gradually wind down — energy decreases, sensory sleep cues are woven in, and the story ends with the child falling peacefully asleep. Anytime stories stay energetic and end on a feel-good note.

Troubleshooting

A story didn't generate correctly. What do I do?+
Use the "Regenerate Story" button on the story page to create a new version from scratch. If only the audio has issues, use "Re-narrate Audio" to re-record the narration while keeping the same story text.
The voice clone doesn't sound right.+
Voice quality depends on the recording sample. Try re-cloning with a clearer recording — speak naturally and expressively in a quiet room. Only the first 15 seconds are used.
I forgot my password.+
Click "Forgot your password?" on the login page. We'll send a reset link to your email.

Still have questions?

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